Delivery Times and Charges

We aim to have all orders placed before 1 pm dispatched the same day. All parcels are tracked.

Should your order not arrive within 5 days please contact us so Hawke’s Bay Pantry Ltd. can follow up and get your goods to you as soon as possible. Please note that the efficiency of rural deliveries is often reliant on your local contracted rural courier service.

Because Hawke’s Bay Pantry Ltd. want to keep your delivery charge to a minimum, our rates vary accordingly.

Delivery charges

FREE Freight for orders over $175.
Freight is free to mainland New Zealand addresses including rural addresses for orders of products over $175.

  • Hastings/Napier Urban Area (includes Clive, Te Awanga & Haumoana): $3.95
  • Hawkes Bay Rural Delivery: $9.50
  • Mainland New Zealand Urban Delivery: $7.50
  • Mainland New Zealand Rural Delivery: $12.50
  • Waiheke, Stewart or Great Barrier Island: $23
  • International Shipping (cost will be shown when you select delivery country)

Click here for more information about international shipping.